Returns & Exchanges

Exchanges
Exchanges can get complicated and can be time consuming. So, instead we will help you process a return for a refund. That way you can re-order a planner right away and not wait for delivery and processing times. See our Return policy and instructions below.
Returns

Physical Product Refund info:

  • Refunds are only given for products that are still in a new and unused condition.
  • Refunds will only be issued if products are returned within 30 days of purchase date.
  • Refunds are issued to the credit card used for the original purchase only.
  • Original shipping costs are non-refundable and return shipping is not provided by Commit30, LLC.
  • Free shipping specials are subject to minimum order amounts, hence a refund will be issued less the actual shipping cost.
  • Please insure return packages for the full value of your items.
  • Returns may take 7 – 10 days to process.
  • If you send a package for return please keep the tracking number for delivery verification.

Digital/Downloadable Product Refund info:

  • Because digital downloads are delivered instantly and cannot be returned, we do not offer refunds. If you change your mind about your purchase and our system shows you HAVE NOT downloaded the product, we will be happy issue you a refund upon your request.

To process a return print out the Return Form Here. Include this form with your return.

Customer Service

Have a question? Need Assistance? Problem with an order or a product?

We try hard to respond to any questions or customer service issues within 1 business day.

Please email us regarding your particular question or concern. Email us HERE